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MyCiTi services

MyCiTi services launch on Saturday, 15 February, linking central Cape Town with Hout Bay via Main Road in Sea Point. Commuters must get their myconnect cards to use these new services.Both routes run from Civic Centre station in the city centre along Main Road through Green Point and Sea Point, Clifton and Camps Bay and on to Llandudno and Hout...

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When should I contact the Llandudno SRA?
If an owner and or a resident is unable to resolve problems they may have with the City service delivery then contact the SRA on matters related to City of Cape Town services: (cleaning, refuse, sewerage, roads, water, public open places, beaches and security).
If there is a possible problem with security related to public open spaces.

When should I contact the LCA?
Contact the LCA on matters related to Civic Bodies (council, ratepayers) and potential legal issues.

Security contact numbers
Watchcon: 021 790 9333
SAPS Emergency: 10111
SAPS Charge Office Hout Bay: 021 791 9300
Traffic/Parking: 0860 765 423

How do I contact the City of Cape Town (COCT)?
Full City Cape Town information and contact details are on the City’s web site www.capetown.gov.za

COCT frequently used numbers
(full list can be found at http://www.capetown.gov.za/en/contact/Pages/default.aspx)

GENERAL & ACCOUNT ENQUIRIES (Service delivery queries, complaints and accounts)
Telephone: 0860 103 089

ELECTRICITY SERVICES (General, prepaid, loadshedding and faults)
Telephone (Accounts): 0860 103 089

Telephone: 021 417 4035/ 021 417 4036/ 021 417 4034

General: 021 417 4025

(Potholes, flooding, fallen trees, open manholes, chemical or other spills)
Telephone: 0800 656 463

SOLID WASTE (Illegal dumping, wheelie bins, cleansing, extra cleaning)
Telephone: 0860 103 089

Telephone: 0860 765 423

WATER & SANITATION (Emergencies such as leaks, burst pipes, sewer defects/blockages and complaints e.g. low water pressure and water wastage)
Telephone (Account; consumption)
queries: 0860 103 089